Account Identity Requirements
To comply with anti-money laundering, sanctions and related laws and regulations, we at Backpack Exchange need to know our clients a bit better.
āThis is crucial to shield both you and the exchange from the risks of fraud, money laundering, terrorist financing and other risks.
Thatās where the KYC (Know Your Customer) checks come in. Weāll ask you for some additional info through a simple on-platform questionnaire.
Please read through the requirements based on your country of residence to understand the necessary steps you need to take.
Standard KYC Requirements (applicable to most countries):
Provide your full name, date of birth, and address.
Provide details about your source of income and occupation.
Upload a clear and valid identification document.
Complete a liveness check to verify your identity.
These standard requirements might be tweaked for certain specific countries. For example, residents in India, Brazil, Argentina, Indonesia, Nigeria may complete their identity verification via local governmental digital identity initiatives.
In certain countries, like Australia and the United Arab Emirates, additional information may be required such as a proof of address.
We do not serve residents of the following regions:
North Korea, Iran, Cuba, Syria, and the Crimea, Sevastopol, Luhansk, and Donetsk regions of Ukraine.
Please stay tuned if you are residents of the following countries!
Canada
Japan
Most countries within the European Union
Singapore
New Zealand
Institutional Account Identity Requirements
To ensure the integrity and security of our platform, all institutional customers seeking to trade on Backpack Exchange must complete our Know Your Customer (KYC) verification process. ā
This guide provides a detailed overview of the required documentation for institutional KYC verification.
Required KYC Documentation for Institutions:
1) Country of Incorporation:
Please specify the country where your institution was incorporated. This will determine specific KYC requirements as they may vary based on jurisdiction.
2) Entity Name:
Provide the full, legal name of your institution.
3) Trading Activities Location:
Indicate from which country or region you expect to conduct trading activities on the Backpack Exchange.
4) Industry Classification:
Indicate the primary industry or sector your company operates in.
5) Phone Number:
Provide a valid contact number for your institution.
6) Company Address:
State the complete physical address of your institution.
7) Companyās Source of Income:
Detail the primary sources of income for your institution (e.g., sales, investments).
8) Incorporation Documents:
Please upload either:
Certificate of Incorporation; ā
Articles of Association; or ā
Any other corporate registration documents
9) Ultimate Beneficial Owners (UBOs) with ā„ 25% Ownership:
For any UBO owning 25% or more of the entity:
Identification: Upload a clear copy of the UBO's national ID or passport.
Ownership Attestation: Confirm that there are no other UBOs owning more than 25% of the entity.
10) Corporate Structure Documents:
Please provide one of the following to clarify the corporate structure:
Corporate structure chart; ā
Register of shareholders; or ā
Certificate of incumbency ā
Optional:
If you have additional documents that you believe will assist in the verification process, please feel free to upload them.
It's vital to ensure that all provided information is accurate and up-to-date.
Incomplete or inaccurate submissions may lead to delays in the verification process.
Proof of address (POA) submission guidelines
Understanding Proof of Address
For the Know Your Customer (KYC) process, a Proof of Address (PoA) document is required by Sumsub to verify your residential address.
This is a crucial step to ensure the security and integrity of our platform and your financial transactions.
What Qualifies as a Proof of Address Document?
Your PoA document must include your full name, your current residential address, and the date of issuance. The document should be recent (typically within the last 3 months) to ensure that the information is current.
Acceptable Documents Include:
Utility bill (Gas, Water, Electricity, or Internet)
Bank statement
Credit card statement
Tax bill or official government correspondence
Document Requirements:
First Page: The document must have your name, address, and date clearly visible on the first page.
One-Page Document: If possible, the document should be a single page.
Date of Document: The issue date should be within the last 3 months to ensure the information is up to date.
Legibility: The document must be clear and easy to read. Blurry, low-resolution, or otherwise illegible documents will not be accepted.
Unaltered: The document must not be edited or redacted in any way.
Accepted File Types and Formats
When uploading your Proof of Address document, please adhere to the following accepted formats. The maximum file size for each document is 50 Mb.
File formats:
JPEG
JPG
PNG
PDF
Having Trouble?
If you encounter any issues or have a document that does not meet the above criteria, you can still submit it for manual review. Our team will examine the document and assist you in completing the KYC process.
Document larger than one page: If your document is more than one page or does not meet the guidelines, please upload it anyway. ā
Manual Review: Our team will manually review any document you upload, even if it does not strictly meet the guidelines. ā
Contact Us: If you need assistance or have questions, please feel free to contact our support team at support@backpack.exchange. ā
Remember, we are here to help you through the verification process.
Your security and privacy are our top priorities.
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