How to Withdraw via Wire Transfer — ZA Bank
This article guides you step-by-step on how to withdraw USD from your Backpack Exchange account directly to your ZA Bank account using a SWIFT wire transfer.
Overview
Currency
USD via SWIFT
Minimum Withdrawal
100 USD
Processing Time
Typically 1–3 business days
Prerequisites
Ensure you have:
✅ Available USD balance in Backpack Exchange
✅ ZA Bank Account details for receiving SWIFT transfer
Step-by-Step Guide
1. Visit Backpack and Open Withdrawal Menu
Log in to Backpack.exchange.
Click on Withdraw in the top right
Select Cash (USD).
2. Collect Your ZA Bank Account Details
Open your ZA Bank app.
Tap the profile icon (top-left corner).
You can copy your bank account number from this section
For details on Overseas Remittance, refer to the ZA Bank FAQ.
3. View and Download You ZA bank e-Statement
(supporting information)
Tap your profile avatar on the ZA Bank home screen.
Select e‑Statement & e‑Advice.
Choose e‑Statement from the list.
Select the latest month (or the month your wire should arrive).
Tap the download icon at the top‑right corner.
Press Download / Share to save the statement as a PDF to your phone or cloud storage.
Attach the e-statement as supporting information in the next step.
4. Add Your ZA Bank Account in Backpack (First-Time Setup)
In the Backpack withdrawal modal, select "Select Recipient" → click Add Bank Account.
Enter your details exactly as listed in ZA Bank:
Country
Hong Kong
SWIFT/BIC
AABLHKHH
Account No.
(Paste your ZA Bank Account Number)
Bank Name
ZA Bank Limited
Bank Address
ZA Tower, 131 Queens Road Central, HK
Postcode / Zip code
Enter 00000 (Hong Kong does not use postal codes for domestic mail)
Note: Bank information is provided for reference only and has been extracted from the ZA Bank FAQ. Please double-check and verify the latest details directly with your bank before proceeding with any wire transfer.
After entering details, click "Add Bank Account".
5. Submit Your Withdrawal
Back in the Withdrawal screen, enter the amount you wish to withdraw (Minimum: USD 100).
Select the Sub-account you wish to withdraw from.
Choose your saved ZA Bank account from the recipient list.
Click Continue.
6. Track Your Withdrawal
Funds typically arrive in your ZA Bank account within 1–3 business days.
Backpack support may reach out via email to request proof of funds. We accept crypto-native proofs, such as transaction hashes for earnings, transfer confirmations from exchanges (with matching names), Backpack's trading history, and more.
If funds aren't credited after 3 business days, contact Backpack Support and provide your withdrawal details.
🎉 Done! Your withdrawal is successfully initiated.
If you encounter any issues, our support team is available 24/7 at [email protected]. Please include your withdrawal details for prompt assistance.
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