Bank Guides
How to Deposit via Wire Transfer — Chase Bank
This guide shows you exactly how to wire USD from your Chase Bank account to Backpack Exchange
Overview
Currency
USD
Minimum Deposit
100 USD
Processing Time
Typically 1–3 business days
Prerequisites
✅ Verified Backpack Exchange account
✅ Chase online banking or mobile app access
✅ Available USD balance in your Chase checking account
Step-by-Step Guide
1. Access Your Backpack's Wire Deposit Details
Log in to Backpack.exchange.
Select Deposit
Select Cash → Wire Transfer → click Continue.
Review the deposit instructions, login to your bank to send a wire transfer and copy across the wire details (Account/Recipient Name, Address, SWIFT/BIC, IBAN/Account Number, Reference Code).
Note: You must include your unique Reference Code in the wire memo/details

2. Initiate a Wire Transfer (Part 1): Add Recipient Bank Details
💻 On the Chase Website:
Sign in at chase.com.
Select Pay & Transfer (top navigation bar).
Select Wires & global transfers.
Select Add a recipient.
Choose Payment Purpose → Investing in cryptocurrency.
Select Add recipient bank.
Enter the Recipient bank details (see bank info above).
Enter the Recipient Business details (see Backpack info above).
Confirm the details are correct and select Add recipient.
3. Initiate a Wire Transfer (Part 2):
Select Schedule a Wire.
Select Recipient (Recipient info you added above) → Next.
Enter the amount you want to send.
Enter your unique Reference Code (see above) in the Message to recipient field.
Click Next.
Review the wire transfer information and select Authorize wire in U.S. Dollars (USD).
📱 On the Chase Mobile App:
Log in and tap Pay & Transfer (bottom navigation bar).
Tap Wires & global transfers
Tap International → Schedule a wire.
Select Recipient (Recipient info you added above) → Next
Enter the amount you want to send
Endter your unique Reference Code (see above) in the Message to Recipient field
Click Next
Review the wire transfer information and select Authorize wire in U.S. Dollars (USD)
Tip: If you can't see Wires & global transfers, first navigate to Pay & Transfer → Manage recipients and accept Chase’s wire agreement. The option will then appear.
4. Complete and Submit Your Wire
Enter the amount (Minimum: USD 100).
Review any Chase wire fees.
Complete 2-factor authentication and submit your wire.
5. Confirm Your Deposit
Your funds typically arrive in your Backpack account within 1–3 business days.
If funds aren't credited after 3 business days, contact both Chase and Backpack Support. Provide your wire confirmation receipt.
🎉 All done! Your USD deposit is now on its way to Backpack.
Need help or have questions? Reach our support team anytime at [email protected]. Be sure to include your wire transfer reference for faster assistance.
How to Withdraw via Wire Transfer— Chase Bank
This article guides you step-by-step on how to withdraw USD from your Backpack Exchange account directly to your Chase Bank account using a SWIFT wire transfer.
Overview
Currency
USD via SWIFT
Minimum Withdrawal
100 USD
Processing Time
Typically 1–3 business days
Incoming Wire Fee
Chase may charge approximately USD 15
Prerequisites
Before you begin, ensure you have:
✅ Available USD balance in Backpack Exchange
✅ Your Chase Bank Account Number
✅ Chase Bank SWIFT code:
CHASUS33
Step-by-Step Guide
1. Log in to Backpack and Open Withdrawal Menu
Log in to Backpack.exchange.
Click on Withdraw
Select Cash (USD).
2. Find Your Chase Wire Details
Log in to your Chase account.
Select your checking account from the dashboard.
Click the … (three-dot) More menu.
Select Account & routing numbers.
Locate your eight-digit Account number under "Wire transfers."
Confirm the SWIFT/BIC as
CHASUS33
.
Note:Please make sure to use the routing number for wire transfers, not ACH transfers.


3. Add Your Chase Account in Backpack (First-Time Setup)
In Backpack withdrawal modal, select "Select Recipient" → click Add Bank Account.
Enter your details exactly as listed by Chase
Field
Value (Example)
Country
United States
SWIFT / BIC
CHASUS33
Account No.
Your Chase Account Number
Name
Exactly as registered on Chase
Address
Exactly as registered on Chase
Click "Add Bank Account" to save.
4. Withdrawing Fudns
Enter Withdrawal Amount: Specify the amount you wish to withdraw (minimum USD 100).
Select Sub-account: If applicable, choose the sub-account from which to withdraw.
Choose Recipient: Select your saved Chase account as the withdrawal recipient.
Continue: Click the "Continue" button at the bottom of the page.
Confirm Withdrawal: Complete the 2-factor authentication process to finalize and submit your withdrawal request.
5. Track Your Withdrawal
Withdrawals generally take 1–3 business days to reach your Chase account.
If you haven't received your funds after 3 business days, please contact Backpack Support with your withdrawal reference number.
🎉 That's it! Your USD withdrawal is now on its way to your Chase account.
Need assistance? Our support team is always here to help at [email protected]. Please include your withdrawal reference for quicker support.
How to Deposit via Wire Transfer — ZA Bank
This quick guide shows you exactly how to wire USD from your ZA account to Backpack
Overview
Currency
USD via SWIFT
Minimum Deposit
100 USD
Processing Time
Typically 1–3 business days
Prerequisites
✅ Verified Backpack Exchange account
✅ ZA Bank online/mobile banking
✅ USD in your ZA Bank account
Step-by-Step Guide
1. Get Your Backpack Wire Details
Log in to Backpack.exchange.
Go to Deposit
Select Cash (USD) → Wire Transfer → click Continue.
Copy Account Name, SWIFT/BIC, IBAN / Account Number (where applicable), and Account Name, Reference Code.
2. Start Overseas Remittance in ZA Bank
Open your ZA Bank app.
Select Transfer from the homepage.
Tap Global Transfer
Enter the amount you’d like to transfer (minimum $100 USD).
Make sure the receiving currency is set to USD.
ZA Bank utilizes Wise to facilitate international remittances. You will be redirected to Wise to securely complete the recipient’s bank details and confirm your payment.
3. Enter Backpack Exchange Bank Details
On the Wise interface provided by ZA Bank, enter the following Backpack wire details exactly as they appear in Backpack:
SWIFT/BIC
(paste from Backpack)
IBAN/Acct No.
(paste from Backpack)
Account Name
(exactly as provided by Backpack)
Memo/ Reference
(paste Backpack reference code)
After filling in these details, confirm the information and continue.
Note: Bank information is based on Backpack and Wise details provided at the time of the transaction. Always verify the latest details before proceeding.
4. Confirm and Authorize the Transfer
Review the fees (if applicable), then tap Confirm.
Authorize the transaction using Face ID or your PIN.
5. Track Your Deposit
Your deposit should arrive in your Backpack account within 1–3 business days.
If your funds haven't been credited after 3 business days, contact Backpack Support and provide your wire details.
🎉 Great work! Your deposit is on its way.
If you encounter any issues, our support team is available 24/7. Contact us at [email protected], and please include your wire details for quicker assistance.
How to Withdraw via Wire Transfer — ZA Bank
This article guides you step-by-step on how to withdraw USD from your Backpack Exchange account directly to your ZA Bank account using a SWIFT wire transfer.
Overview
Currency
USD via SWIFT
Minimum Withdrawal
100 USD
Processing Time
Typically 1–3 business days
Prerequisites
Ensure you have:
✅ Available USD balance in Backpack Exchange
✅ ZA Bank Account details for receiving SWIFT transfer
Step-by-Step Guide
1. Visit Backpack and Open Withdrawal Menu
Log in to Backpack.exchange.
Click on Withdraw in the top right
Select Cash (USD).
2. Collect Your ZA Bank Account Details
Open your ZA Bank app.
Tap the profile icon (top-left corner).

You can copy your bank account number from this section

For details on Overseas Remittance, refer to the ZA Bank FAQ.
3. View and Download You ZA bank e-Statement
(supporting information)
Tap your profile avatar on the ZA Bank home screen.
Select e‑Statement & e‑Advice.

Choose e‑Statement from the list.

Select the latest month (or the month your wire should arrive).
Tap the download icon at the top‑right corner.

Press Download / Share to save the statement as a PDF to your phone or cloud storage.

Attach the e-statement as supporting information in the next step.
4. Add Your ZA Bank Account in Backpack (First-Time Setup)
In the Backpack withdrawal modal, select "Select Recipient" → click Add Bank Account.
Enter your details exactly as listed in ZA Bank:
Country
Hong Kong
SWIFT/BIC
AABLHKHH
Account No.
(Paste your ZA Bank Account Number)
Bank Name
ZA Bank Limited
Bank Address
ZA Tower, 131 Queens Road Central, HK
Postcode / Zip code
Enter 00000 (Hong Kong does not use postal codes for domestic mail)
Note: Bank information is provided for reference only and has been extracted from the ZA Bank FAQ. Please double-check and verify the latest details directly with your bank before proceeding with any wire transfer.
After entering details, click "Add Bank Account".

5. Submit Your Withdrawal
Back in the Withdrawal screen, enter the amount you wish to withdraw (Minimum: USD 100).
Select the Sub-account you wish to withdraw from.
Choose your saved ZA Bank account from the recipient list.
Click Continue.
6. Track Your Withdrawal
Funds typically arrive in your ZA Bank account within 1–3 business days.
Backpack support may reach out via email to request proof of funds. We accept crypto-native proofs, such as transaction hashes for earnings, transfer confirmations from exchanges (with matching names), Backpack's trading history, and more.
If funds aren't credited after 3 business days, contact Backpack Support and provide your withdrawal details.
🎉 Done! Your withdrawal is successfully initiated.
If you encounter any issues, our support team is available 24/7 at [email protected]. Please include your withdrawal details for prompt assistance.
How to Deposit via Wire Transfer— Wise
This quick guide shows you exactly how to wire USD from your Wise account to Backpack
Overview
Currency
USD via SWIFT
Minimum Deposit
100 USD
Processing Time
Typically 1–3 business days
Prerequisites
Ensure you have:
✅ Wise account and available funding method
✅ Backpack Exchange wire details (SWIFT, IBAN, Account Name, Reference Code)
Step-by-Step Guide
1. Get Your Backpack Wire Details
Log in to Backpack.exchange.
Go to Deposit
Select Cash (USD) → Wire Transfer → click Continue
Copy:
SWIFT/BIC
IBAN/Account Number
Account Name
Reference Code
2. Send USD via Wise
Log in to your Wise account (website or app)
Click on the green 'Send' button

On the 'Select their currency' screen, choose your 'Source currency' (local currency or USD if funded) and set the Target currency to USD

On the 'Add a recipient' screen, select 'Bank details'

Select 'Business or Charity' recipient (required as Backpack is a business)

Enter Backpack’s Beneficiary Name, IBAN, and SWIFT/BIC

Select the payment currency and enter the amount, click 'Continue'

review fees, In the 'Payment reference / Message' field, paste your Backpack Reference Code, and click 'Continue to instructions' to complete the transfer

3. Track Your Deposit
Wise will display real-time status updates: Processing → Sent.
Funds usually appear in your Backpack account within 1–3 business days.
If the transfer hasn't been credited after 3 business days, contact Wise and Backpack Support with your wire details.
🎉 Great work! Your deposit is on its way.
If you encounter any issues, our support team is available 24/7. Contact us at [email protected], and please include your wire details for quicker assistance.
How to Withdraw via Wire Transfer— Wise
This article guides you step-by-step on how to withdraw USD from your Backpack Exchange account directly to your Wise Bank account using a SWIFT wire transfer.
Overview
Currency
USD via SWIFT
Minimum Withdrawal
100 USD
Processing Time
Typically 1–3 business days
Prerequisites
Ensure you have:
✅ Wise USD Balance with account details enabled
✅ Available USD balance in Backpack Exchange
Step-by-Step Guide
1. Log in to Backpack and Open Withdrawal Menu
Log in to Backpack.exchange.
Click on Withdraw
Select Cash (USD).
2. Collect Your Wise Receiving Details
Open your Wise account.
In the Home tab, select your USD balance.

Click Account details to view:
Account Number
Wire routing
SWIFT/BIC
Full legal name and address

Copy these details for use in Backpack.
3. Add Your Wise Bank Account in Backpack (First-Time Setup)
In Backpack withdrawal modal, select "Select Recipient" → click Add Bank Account.
Country
(Exactly as on Your Wise account)
SWIFT/BIC
(Paste from Wise)
Account No.
(Paste from Wise)
Name
(Exactly as on Wise account)
Address
(Exactly as on Wise account)
Click "Add Bank Account" to save.

4. Submit Your Withdrawal
Enter the amount you wish to withdraw (Minimum: USD 100).
Select the Sub-account you wish to withdraw from.
Choose your saved Wise Bank account from the recipient list.
Click Continue.
Complete 2-factor authentication and confirm your withdrawal.
5. Track Your Withdrawal
Funds should arrive in your Wise account within 1–3 business days, minus any inbound fee charged by Wise.
If funds are not received within 3 business days, contact Backpack Support with your withdrawal details.
🎉 Success! Your withdrawal is now processing. Need help? Contact our support team at [email protected]. Remember to include your withdrawal details for quick assistance.
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