> For the complete documentation index, see [llms.txt](https://support.backpack.exchange/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.backpack.exchange/report-issue-or-bug/exchange.md). # Exchange ### **How to report bugs or platform glitches on the Backpack Exchange:** If you encounter any irregularities or glitches, kindly follow this guide to share your observations. ### **1. Document the glitch (if possible)** * Taking a screenshot or a short screen recording can greatly expedite our troubleshooting process. * While this isn't mandatory, it provides our technical team with invaluable insights into the issue. ### **2. Send your report** * Forward your observations and any visual evidence to . * Provide comprehensive information: * Clearly describe the observed bug or glitch. Mention the device and browser you were using, steps leading up to the anomaly, and any other pertinent data. Remember, while visuals are beneficial, a detailed description is equally important. ### **3. Await our feedback** * Once you've relayed your observations, our team will commence its investigation. You may receive an acknowledgment or a tracking reference, assuring you that we're on the case.\ ‍ **Thank you for contributing to enhancing Backpack Exchange!** Your observations and feedback are crucial in ensuring our platform continues to operate at the highest level possible. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://support.backpack.exchange/report-issue-or-bug/exchange.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.