Verify Your Account Identity

This guide provides a detailed overview of the required documentation for KYC verification.

To ensure the integrity and security of our platform, all individual and institutional customers seeking to trade on Backpack Exchange must complete our Know Your Customer (KYC) verification process.

Learn more about KYC Verification Requirements here.


Verify Individual Account Identity

1

Select the Individual account option type

2

Enter your Country of Residence and provide full name, date of birth and address

3

Provide details about your source of income and occupation

4

Complete KYC Requirements

Note: Have your documentation prepared, you must upload scans or photos of each document.

Declare residency

Choose the appropriate identification document

Upload the front and back of your identification

Scan your face

Note: You can complete this step using a mobile phone.

Verify your documentation

Wait for identity verification to complete

Note: Verification is not always instantaneous.


Verify Institutional and Business Account Identity

Initiate Verification Process

1

Select the Business account option type

2

Enter your Country of Registration and operations location

3

Complete the rest of the Entity Information

4

Add and upload proof of documentation

5

Wait for verification to complete

⚠️Note: Verification is not always instantaneous Backpack Exchange uses an automated KYC system to complete Identity Verification.

In some cases the system flags an account for a manual review by the Backpack Compliance team.

  • This can take up to 3 days during high demand periods.

  • If your KYC Identity Verification has been pending for more than 3 days, please feel free to contact our support team at [email protected].

Learn how to create a new Backpack Exchange account here.

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