# Verify Your Account Identity

This guide provides a detailed overview of the required documentation for KYC verification.

To ensure the integrity and security of our platform, all individual and institutional customers seeking to trade on Backpack Exchange must complete our Know Your Customer (KYC) verification process.

**Learn more about** [**KYC Verification Requirements here**](/exchange/exchange-account/identity-verification/kyc-required-documents.md)**.**

***

## Verify Individual Account Identity

{% stepper %}
{% step %}

### **Select the Individual account option type**

<figure><img src="https://cdn.prod.website-files.com/669641f210a1019f2d8231fa/66e0bd972b89beba8bc44d54_66e0bd3ee925107b20788bae_KYC_verify_individual_identity_backpack_exchange.png" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### **Enter your Country of Residence and provide full name, date of birth and address**

<div align="left"><figure><img src="https://cdn.prod.website-files.com/669641f210a1019f2d8231fa/66e0bd982b89beba8bc44d5e_66e0bd4b6593eef0b4f32a37_KYC_verify_individual_identity_backpack_exchange2.png" alt="" width="563"><figcaption></figcaption></figure></div>
{% endstep %}

{% step %}

### **Provide details about your source of income and occupation**

<div align="left"><figure><img src="https://cdn.prod.website-files.com/669641f210a1019f2d8231fa/66e0bd982b89beba8bc44deb_66e0bd54de612597f8c967e3_KYC_verify_individual_identity_backpack_exchange3.png" alt="" width="563"><figcaption></figcaption></figure></div>
{% endstep %}

{% step %}

### **Complete KYC Requirements**

**Note: Have your documentation prepared, you must upload scans or photos of each document.**

#### **Declare residency**

<div align="left"><figure><img src="https://cdn.prod.website-files.com/669641f210a1019f2d8231fa/66e0bd972b89beba8bc44d57_66e0bd63680b62a1f25ab0a5_KYC_verify_individual_identity_backpack_exchange4.png" alt="" width="563"><figcaption></figcaption></figure></div>

#### **Choose the appropriate identification document**

<div align="left"><figure><img src="https://cdn.prod.website-files.com/669641f210a1019f2d8231fa/66e0bd982b89beba8bc44d63_66e0bd6d2eba5f0af91eabd2_KYC_verify_individual_identity_backpack_exchange5.png" alt="" width="563"><figcaption></figcaption></figure></div>

#### **Upload the front and back of your identification**

<div align="left"><figure><img src="https://cdn.prod.website-files.com/669641f210a1019f2d8231fa/66e0bd972b89beba8bc44d4e_66e0bd770cd86b9ab3067c67_KYC_verify_individual_identity_backpack_exchange6.png" alt="" width="563"><figcaption></figcaption></figure></div>

#### **Scan your face**

**Note:** You can complete this step using a mobile phone.

<div align="left"><figure><img src="https://cdn.prod.website-files.com/669641f210a1019f2d8231fa/66e0bd982b89beba8bc44dee_66e0bd839ed0ebbf57a135f6_KYC_verify_individual_identity_backpack_exchange7.png" alt="" width="563"><figcaption></figcaption></figure></div>

### **Verify your documentation**

<div align="left"><figure><img src="https://cdn.prod.website-files.com/669641f210a1019f2d8231fa/66e0bd972b89beba8bc44d5a_66e0bd8bf181f884ee4c06ff_KYC_verify_individual_identity_backpack_exchange8.png" alt="" width="563"><figcaption></figcaption></figure></div>

#### Wait for identity verification to complete

**Note:** Verification is not always instantaneous.
{% endstep %}
{% endstepper %}

***

## Verify Institutional and Business Account Identity

### Initiate Verification Process

{% stepper %}
{% step %}

### Select the Business account option type

<figure><img src="https://cdn.prod.website-files.com/669641f210a1019f2d8231fa/66d2f3e2b758eb29e6a0b62c_66d2f3c65aeab3e9ca6c2c3c_verify_institutional_business_KYC_backpack_exchange.png" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Enter your Country of Registration and operations location

<div align="left"><figure><img src="https://cdn.prod.website-files.com/669641f210a1019f2d8231fa/66d2f3e2b758eb29e6a0b63b_66d2f3cdce2faa583adc845b_verify_institutional_business_KYC_backpack_exchange2.png" alt="" width="563"><figcaption></figcaption></figure></div>
{% endstep %}

{% step %}

### Complete the rest of the Entity Information

<div align="left"><figure><img src="https://cdn.prod.website-files.com/669641f210a1019f2d8231fa/66d2f3e2b758eb29e6a0b628_66d2f3d2966e9a3ca134fa85_verify_institutional_business_KYC_backpack_exchange3.png" alt="" width="563"><figcaption></figcaption></figure></div>
{% endstep %}

{% step %}

### Add and upload proof of documentation

<div align="left"><figure><img src="https://cdn.prod.website-files.com/669641f210a1019f2d8231fa/66d2f3e2b758eb29e6a0b632_66d2f3d8b758eb29e6a0ae19_verify_institutional_business_KYC_backpack_exchange4.png" alt="" width="563"><figcaption></figcaption></figure></div>
{% endstep %}

{% step %}

### Wait for verification to complete

:warning:**Note:** Verification is not always instantaneous\
Backpack Exchange uses an automated KYC system to complete Identity Verification.

In some cases the system flags an account for a manual review by the Backpack Compliance team.

* This can take up to 3 days during high demand periods.
* If your KYC Identity Verification has been pending for more than 3 days, please feel free to contact our support team at <support@backpack.exchange>.**‍**

[**Learn how to create a new Backpack Exchange account here.**](/exchange/exchange-account/create-a-new-account.md)
{% endstep %}
{% endstepper %}


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