Conflicts of Interest Statement
Our commitment.
Trek Labs Ltd FZE dba Backpack Exchange (“TLL” or the “Company”) is committed to integrity, fairness, and transparency. We recognise that conflicts of interest can arise in the normal course of business. This notice explains, in plain terms, how we identify, manage, and reduce those risks.
Where conflicts may arise.
Dealings with related or affiliated parties.
Fees, commissions, rebates, or other incentives.
Allocation of opportunities, resources, or client attention.
Access to and use of confidential or client-order information.
Staff personal account dealing, gifts, or outside interests.
How we manage conflicts.
Policies & governance: Documented Conflicts Policy, Code of Conduct, and a maintained Conflicts Register overseen by Compliance and senior management.
Disclosure & transparency: Clear public disclosures of material relationships, fees, and practices; updates when they change.
Information handling: Confidentiality rules, least-privilege access, information barriers, restricted lists, and monitoring to prevent misuse.
Decision independence: Client-first decision-making; controls so fees or incentives do not determine outcomes.
Monitoring & remediation: Ongoing surveillance/QA, escalation workflows, and timely remediation with audit trails retained per regulatory requirements.
Related-party dealings.
Conducted on an arm’s-length basis with fair and competitive terms.
Documented, reviewable, and where appropriate - subject to independent review or consent.
No preferential treatment for affiliates over comparable third parties.
Last updated