Withdraw
How long do USD withdrawals take?
Withdrawals via SWIFT usually arrive within 1–3 business days, subject to your bank and intermediaries.
What if I enter incorrect bank details?
Incorrect or incomplete banking details may result in:
Delayed, returned, or lost funds
Additional recovery fees
Always ensure your information is correct and updated.
Why was my transaction delayed, suspended, or canceled?
Transactions can be delayed or suspended due to compliance or risk checks by our banking partners, requiring additional documentation.
If additional information is needed, we'll request:
Proof of bank ownership (recent 3-month bank statement)
Source of funds
Purpose of transfer or other relevant documentation
⚠️ Important: Respond promptly to these requests to avoid delays, returned funds, or account restrictions.
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