# Import/Recover Wallet

If you have lost access to your Wallet extension or mobile app you can recover it using a **Seed Recovery Phrase** or **Private Keys**.

Note: If you do not have your Seed Recovery Phrase or Private Keys then Backpack will not be able to help you recover the Wallet.

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## Import or Recover a Backpack Wallet Using a Seed Phrase (Mobile)

A seed phrase is the ONLY way to recover your account if you lose your device. We cannot help you recover your account if you do not have the seed phrase.

### 1. Select "Advanced wallet import"

<div align="left"><figure><img src="https://cdn.prod.website-files.com/669641f210a1019f2d8231fa/66971084f4afe6c415844827_9c19ee11-5d15-4fe2-a346-791960a3ac47.png" alt="" width="375"><figcaption></figcaption></figure></div>

### 2. Select "Private key"

<div align="left"><figure><img src="https://cdn.prod.website-files.com/669641f210a1019f2d8231fa/6697108407ab18597b8a7288_3c75c264-1ae2-4bae-83dd-7a8939bb5699.png" alt="" width="375"><figcaption><p><br>‍</p></figcaption></figure></div>

### 3. Select "Derive from recovery phrase"

<div align="left"><figure><img src="https://cdn.prod.website-files.com/669641f210a1019f2d8231fa/66971086cee6ea7beb996b71_c0f0bbc5-3d55-4948-93c0-945037e94fce.png" alt="" width="375"><figcaption><p>‍</p></figcaption></figure></div>

### 4. Enter your Secret Recovery Phrase into the prompt

**Note:** Select 'Use 24 words' to expand the prompt

<div align="left"><figure><img src="https://cdn.prod.website-files.com/669641f210a1019f2d8231fa/66971084b067d3b72da6e7a0_b7bb8ebe-9c0d-4a37-a069-71e0da519e4f.png" alt="" width="375"><figcaption></figcaption></figure></div>

### 5. Find and select your wallet address, select "Import Wallet"

**Note:** If your wallet address is not appearing in "Funded" use the drop down menu to expand your options.

<div align="left"><figure><img src="https://cdn.prod.website-files.com/669641f210a1019f2d8231fa/66971084f4afe6c41584482b_2d371100-94bf-41aa-bab7-6d7714409c10.png" alt="" width="375"><figcaption></figcaption></figure></div>

### 6. Select "I'm done" and begin using the Backpack Wallet

<div align="left"><figure><img src="https://cdn.prod.website-files.com/669641f210a1019f2d8231fa/669710846df4e8aebef5d57e_c023bd81-ff78-42ab-8e6e-bd44b112e88c.png" alt="" width="375"><figcaption></figcaption></figure></div>

***

## Import or Recover a Backpack Wallet Using a Seed Phrase (Browser Extension)

### 1. Select "Import Wallet"

<div align="left"><figure><img src="https://cdn.prod.website-files.com/669641f210a1019f2d8231fa/6697101c6df4e8aebef594f2_83d857ce-1cd5-4591-b882-2e2712ffd47d.png" alt="" width="375"><figcaption><p>‍<br>‍</p></figcaption></figure></div>

### 2. Add an Account name or select "Skip"

<div align="left"><figure><img src="https://cdn.prod.website-files.com/669641f210a1019f2d8231fa/6697101c756bba070c4fae2c_85d5aadf-b2fe-491f-b94a-76d04948c243.png" alt="" width="375"><figcaption></figcaption></figure></div>

### 3. Select "Import secret recovery phrase"

<div align="left"><figure><img src="https://cdn.prod.website-files.com/669641f210a1019f2d8231fa/6697101d32daf249116b3d84_9cd06db1-b07e-42df-9f06-6b23c56574e5.png" alt="" width="375"><figcaption></figcaption></figure></div>

### 4. Enter your Secret Recovery Phrase into the prompt

**Note:** Select 'Use 24 words' to expand the prompt

<div align="left"><figure><img src="https://cdn.prod.website-files.com/669641f210a1019f2d8231fa/6697101ce8033404423d75ef_67ab189a-bc30-4d4f-91c8-9901a225578a.png" alt="" width="375"><figcaption></figcaption></figure></div>

### 5. Choose either Ethereum or Solana

<div align="left"><figure><img src="https://cdn.prod.website-files.com/669641f210a1019f2d8231fa/6697101c0723f64706028ba3_4f59a0e5-a44b-4b43-be13-bec4a1ed3cd9.png" alt="" width="375"><figcaption></figcaption></figure></div>

### 6. Find and select your wallet address, select "Import Wallet"

**Note:** If your wallet address is not appearing in "Funded" use the drop down menu to expand your options.

<div align="left"><figure><img src="https://cdn.prod.website-files.com/669641f210a1019f2d8231fa/6697101d6b60d483ebedb4fd_5c6e1967-61b2-4267-a216-050aa6ed65b9.png" alt="" width="375"><figcaption></figcaption></figure></div>

### 7. Open the Extension and pin it to your task bar

<div align="left"><figure><img src="https://cdn.prod.website-files.com/669641f210a1019f2d8231fa/6697101c2db818d27025b7d7_6f1692aa-8c48-4140-a510-9668862a878c.png" alt="" width="375"><figcaption></figcaption></figure></div>


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