# Wallet Not Loading

### Extension

1. Verify that the extension is updated to the most recent version.\
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2. Turn the extension on and off in the browser extension menu.

If those actions do not solve issue then you may need to reinstall the extension.\
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**Note: Ensure that your Seed Phrase or Private Keys are saved and available before trying to reinstall and import your wallets.**

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### Mobile

1. Verify that the app is updated to the most recent version.
2. Force close the app and re-open. Repeat this multiple times if needed.

If those actions do not solve issue then you may need to reinstall the app.\
‍

**Note: Ensure that your Seed Phrase or Private Keys are saved and available before trying to reinstall and import your wallets.**