> For the complete documentation index, see [llms.txt](https://support.backpack.exchange/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.backpack.exchange/wallet/troubleshoot.md).

# Troubleshoot

- [Hide Spam NFTs](https://support.backpack.exchange/wallet/troubleshoot/hide-spam-nfts.md): There are multiple methods to manage spam NFTs that you receive in your Backpack Wallet.
- [Hide Tokens](https://support.backpack.exchange/wallet/troubleshoot/hide-tokens.md): Learn how to spam NFTs in Backpack Wallet. The same process flow works in both Desktop extension and the mobile application.
- [Wallet Not Loading](https://support.backpack.exchange/wallet/troubleshoot/wallet-not-loading.md)
- [View Secret Recovery Phrases and Private Keys](https://support.backpack.exchange/wallet/troubleshoot/view-secret-recovery-phrases-and-private-keys.md): Secret Recovery Phrases enable you to recover your Backpack Wallet accounts.
- [Your Wallet May Be Compromised](https://support.backpack.exchange/wallet/troubleshoot/your-wallet-may-be-compromised.md)


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