If you believe someone has accessed your Backpack Exchange account without your permission, follow these urgent steps.
1) Change Your Password Immediately:
- Log in and navigate to 'Settings' to update your password with a strong, unique combination.
- Visit Backpack Exchange here.
2) Enable Two-Factor Authentication (2FA):
- If not active, head to 'Security Settings' to set up 2FA using a reliable app like Google Authenticator.
3) Review Account Activity:
- Check your transaction history for any unfamiliar actions or transactions.
- Contact us at support@backpack.exchange detailing your concerns immediately. Include any unusual activity you've noticed.
Do you have questions or require further information?
Click the red Live Chat button in the lower right of your screen or contact us via email at: support@backpack.exchange
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