Individual Account Identity Verification Requirements


Know Your Customer (KYC) Verification Process - Individuals

To comply with anti-money laundering, sanctions and related laws and regulations, we at Backpack Exchange need to know our clients a bit better.

This is crucial to shield both you and the exchange from the risks of fraud, money laundering, terrorist financing and other risks.

That’s where the KYC (Know Your Customer) checks come in. We’ll ask you for some additional info through a simple on-platform questionnaire.

Please read through the requirements based on your country of residence to understand the necessary steps you need to take.

Standard KYC Requirements (applicable to most countries):

  1. Provide your full name, date of birth, and address.

  2. Provide details about your source of income and occupation.

  3. Upload a clear and valid identification document.

  4. Complete a liveness check to verify your identity.

These standard requirements might be tweaked for certain specific countries. For example, residents in India, Brazil, Argentina, Indonesia, Nigeria may complete their identity verification via local governmental digital identity initiatives.

In certain countries, like Australia and the United Arab Emirates, additional information may be required such as a proof of address.

We do not serve residents of the following regions:

  • North Korea, Iran, Cuba, Syria, and the Crimea, Sevastopol, Luhansk, and Donetsk regions of Ukraine.

Please stay tuned if you are residents of the following countries!

  • Canada

  • Japan

  • Most countries within the European Union

  • Singapore

  • New Zealand

If you have questions or need further clarification about our KYC process, please don’t hesitate to reach out to our support team at

We’re here to help!