FAQs

When should you use TWAP?

• When placing a large order that might cause price slippage

• When markets are volatile and you want to average your entry/exit

• When you want to reduce visibility to bots or other traders

Will using the TWAP strategy incur additional fees?

Using the TWAP strategy does not incur additional fees. Users only pay standard trading fees based on actual matched trades.

Is a longer running time and higher frequency always better?

Not necessarily. Choose execution duration and frequency based on:

Setting	Advantages	Risks
Longer duration	- Lower market impact - Closer to average market price	- Exposed to longer volatility - Slower completion
Shorter duration	- Faster execution - Useful for fast markets	- Higher slippage risk - Needs deeper liquidity
Higher frequency	- Smoother execution - Better for high-frequency price moves	- High system request rate - More demand on account/data updates
Lower frequency	- Simpler operations - Potentially lower fees (per order)	- Less smooth - Higher chance of missing market opportunities

are TWAP orders guaranteed to execute?

No. TWAP orders are executed based on market liquidity and may not fill completely if market conditions change.

Are executed TWAP orders considered market or limit orders?

TWAP orders are split into smaller market orders when executed. Each slice follows the current best bid/ask price with slight adjustments based on your randomization settings.

Can TWAP run across multiple pairs or markets simultaneously?

No. Each TWAP strategy instance supports only one trading pair. To use TWAP across multiple pairs, create separate strategy instances.

Under what circumstances could a TWAP strategy fail or be interrupted?

TWAP may fail or terminate early due to:

• Insufficient account balance (Cannot place next sub-order)

• Manual cancellation by the user

• System errors or network issues (Maintenance, data issues, or connectivity disruptions)

After interruption, no new orders will be placed. Check your strategy history for filled and unfilled parts.

Does TWAP guarantee execution at or better than the target average price?

No. TWAP's goal is to approximate the time-weighted average price. However, due to real-time price fluctuations and liquidity changes, final prices may deviate. The platform does not guarantee a specific execution price.

Proper configuration of time, frequency, and price control parameters can help minimize deviation.

How to view your order history

View Your Order History on Web

1. On the order entry page, select ‘TWAP’

2. Select ‘Running’（To view past orders, click the ‘History’ tab on the right）

3. Click ‘Details’ to view your strategy execution history

View Your Order History on Mobile

1. On the order entry page, select ‘TWAP’

2. Select ‘Running’（To view past orders, click the ‘History’ tab on the right）

3. Click ‘Details’ to view your strategy execution history

How to terminate your TWAP strategy

Terminate Your TWAP Strategy on Web

1. On the order entry page, select ‘TWAP’

2. Click ‘Cancel’ to immediately stop the strategy (Unfilled sub-orders will be withdrawn)

Terminate Your TWAP Strategy on Mobile

1. On the order entry page, select ‘TWAP’

2. Click ‘Cancel’ to immediately stop the strategy (Unfilled sub-orders will be withdrawn)