If you have lost access to your Wallet extension or mobile app you can recover it using a Seed Recovery Phrase or Private Keys.
Find the full instructions here:
- Recover a Backpack Wallet using a Seed Recovery Phrase (Extension)
- Recover a Backpack Wallet using a Seed Recovery Phrase (Mobile)
- Import an existing wallet with Private Keys
Note: If you do not have your Seed Recovery Phrase or Private Keys then Backpack will not be able to help you recover the Wallet.
Do you have questions or require further information?
Click the red Live Chat button in the lower right of your screen or contact us via email at: support@backpack.exchange
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