> For the complete documentation index, see [llms.txt](https://support.backpack.exchange/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.backpack.exchange/support-docs/vn/bao-cao-su-co-hoac-loi/vi-backpack-backpack-wallet.md).

# Ví Backpack (Backpack Wallet)

Lưu ý: Ví dụ này sử dụng ứng dụng Backpack trên điện thoại. Quy trình tương tự cũng áp dụng cho tiện ích mở rộng trên máy tính để bàn.

### **1) Mở menu Cài đặt chính**

**Lưu ý:** Nếu bạn đang ở màn hình Wallet, bạn cần điều hướng về màn hình chính rồi mới có thể mở menu Cài đặt chính.

<figure><img src="https://1535250602-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FCQl6WfWtNCWZ011Q38zK%2Fuploads%2Fk2iX77GGhFiTBeJ5SIcN%2Fimage.png?alt=media&amp;token=1630bc72-9958-428e-b3fe-3009d1b84d1f" alt=""><figcaption></figcaption></figure>

### 2) Chọn 'Bug Report'

<figure><img src="https://1535250602-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FCQl6WfWtNCWZ011Q38zK%2Fuploads%2Flyb5FvFbNFqs5RnLdFzz%2Fimage.png?alt=media&amp;token=2c4afa29-28d7-4591-8cf0-a48502724fbb" alt=""><figcaption></figcaption></figure>

### 3) Chọn 'Submit'

<figure><img src="https://1535250602-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FCQl6WfWtNCWZ011Q38zK%2Fuploads%2FgM6KFQwvzT7CEtxW2hnZ%2Fimage.png?alt=media&amp;token=6db1a9e9-9c4b-4cc3-8e7a-715ee11a62eb" alt=""><figcaption></figcaption></figure>

### 4) Sao chép mã định danh báo cáo (report identifier code)

<figure><img src="https://1535250602-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FCQl6WfWtNCWZ011Q38zK%2Fuploads%2FuLnTELbun39Gh5AFwYlf%2Fimage.png?alt=media&amp;token=79ea0c47-35c4-4f42-a4a0-b3a468301305" alt=""><figcaption></figcaption></figure>

### 5) Mô tả chi tiết sự cố và đính kèm mã định danh báo cáo trong email của bạn

***


---

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