> For the complete documentation index, see [llms.txt](https://support.backpack.exchange/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.backpack.exchange/support-docs/es/wallet/solucion-de-problemas.md).

# Solución de problemas

- [Ocultar NFTs Spam](https://support.backpack.exchange/support-docs/es/wallet/solucion-de-problemas/ocultar-nfts-spam.md): Existen varios métodos para gestionar los NFTs spam que recibes en tu billetera de Backpack.
- [Ocultar Tokens](https://support.backpack.exchange/support-docs/es/wallet/solucion-de-problemas/ocultar-tokens.md)
- [Problemas al Cargar la Wallet](https://support.backpack.exchange/support-docs/es/wallet/solucion-de-problemas/problemas-al-cargar-la-wallet.md): En algunos casos, la billetera de Backpack puede mostrar una pantalla en blanco o no cargar correctamente. Si esto ocurre, sigue estos pasos:
- [Ver frases secretas de recuperación y claves privadas](https://support.backpack.exchange/support-docs/es/wallet/solucion-de-problemas/ver-frases-secretas-de-recuperacion-y-claves-privadas.md): Las Frases de Recuperación Secreta te permiten recuperar tus cuentas de la billetera de Backpack.


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