> For the complete documentation index, see [llms.txt](https://support.backpack.exchange/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.backpack.exchange/support-docs/cn/qian-bao/wen-ti-pai-cha.md).

# 问题排查

- [隐藏垃圾NFT](https://support.backpack.exchange/support-docs/cn/qian-bao/wen-ti-pai-cha/yin-cang-la-ji-nft.md): 您可以通过多种方式来管理收到的垃圾NFT，以下是具体操作方法：
- [隐藏代币](https://support.backpack.exchange/support-docs/cn/qian-bao/wen-ti-pai-cha/yin-cang-dai-bi.md): 了解如何在 Backpack 钱包中隐藏垃圾代币。该操作流程适用于桌面扩展版和移动应用。
- [钱包无法加载](https://support.backpack.exchange/support-docs/cn/qian-bao/wen-ti-pai-cha/qian-bao-wu-fa-jia-zai.md): 在某些情况下，Backpack 钱包可能会显示空白页面或无法正常加载。如果遇到这种情况，请按照以下步骤排查：
- [查看助记词和私钥](https://support.backpack.exchange/support-docs/cn/qian-bao/wen-ti-pai-cha/cha-kan-zhu-ji-ci-he-si-yao.md): 助记词是恢复您的 Backpack 钱包账户的唯一方式。
- [您的钱包可能存在安全风险](https://support.backpack.exchange/support-docs/cn/qian-bao/wen-ti-pai-cha/nin-de-qian-bao-ke-neng-cun-zai-an-quan-feng-xian.md)


---

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