States Where We Operate
Trek Labs, Inc. As of September 2026
Trek Labs, Inc. is registered as a Money Services Business with the Financial Crimes Enforcement Network ("FinCEN"), which is a bureau of the U.S. Department of the Treasury. The FinCEN registration number for Trek Labs, Inc. is 31000339714338.
Trek Labs, Inc. also holds licenses in the following U.S. jurisdictions. Additional information on certain state-level licenses may be obtained by accessing the Nationwide Multistate Licensing System (NMLS) Consumer Access website and referencing NMLS ID 2665675.
Alabama
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Coming Soon
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Alaska
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Coming Soon
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Arizona³
Money Transmitter License
Available
MT-2020030
Arizona Department of Insurance and Financial Institutions (DIFI)
100 N 15th Ave, Suite 261
Phoenix, AZ 85007
Arkansas
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Coming Soon
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California⁴
DFPI Digital Financial Assets Law (DFAL) License
Available
2665675
Department of Financial Protection and Innovation 651 Bannon Street, Suite 300 Sacramento, CA 95811 (866) 275-2677
Colorado
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Available
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Connecticut
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Coming Soon
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Delaware
Check Seller, Money Transmitter License
Available
042857
Delaware Office of the State Bank Commissioner 1110 Forrest Avenue Dover, DE 19904
District of Columbia⁵
Money Transmitter License
Available
MTR2665675
District of Columbia Department of Insurance, Securities and Banking (DISB)
1050 First Street, NE, Suite 801
Washington, DC 20002
Florida
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Coming Soon
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Georgia
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Coming Soon
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Hawaii
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Available
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Idaho
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Coming Soon
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Illinois⁶
Money Transmitter License
Available
MT.0000531
Illinois Department of Financial and Professional Regulation 555 West Monroe St., 8th Floor Chicago, IL 60661
Indiana
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Available
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Iowa
Money Services License
Available
2025-0047
Iowa Division of Banking 200 E. Grand Avenue, Suite 300 Des Moines, IA 50309
Kansas
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Coming Soon
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Kentucky
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Coming Soon
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Louisiana
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Coming Soon
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Maine
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Coming Soon
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Maryland⁷
Money Transmitter License
Available
2665675
Maryland Office of Financial Regulation 100 S. Charles Street Tower 1, Suite 5300 Baltimore, MD 21201
Massachusetts
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Coming Soon
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Michigan
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Available
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Minnesota
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Coming Soon
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Mississippi
Money Transmitter License
Available
2665675
Mississippi Department of Banking and Consumer Finance Post Office Box 12129 Jackson, MS 39236
Missouri
Sale of Checks and Money Transmitter License
Available
MO-25-9773
Missouri Division of Finance Truman State Office Building Room 630 Jefferson City, MO 65102
Montana
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Available
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Nebraska
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Coming Soon
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Nevada
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Coming Soon
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New Hampshire
Money Transmitter License
Available
2665675MT
New Hampshire Banking Department 53 Regional Drive Suite 200 Concord, NH 03301
New Jersey
Money Transmitter License
Available
2406534
Department of Banking and Insurance
Licensing Services Bureau - Banking
PO Box 473
Trenton, NJ 08625-0473
New Mexico
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Coming Soon
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New York
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Coming Soon
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North Carolina
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Coming Soon
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North Dakota
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Coming Soon
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Ohio
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Coming Soon
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Oklahoma
Money Transmission License
Available
2665675
Oklahoma Banking Department 2900 North Lincoln Boulevard Oklahoma City, OK 73105
Oregon⁸
Money Transmitter License
Available
2665675
Oregon Division of Financial Regulation
P.O. Box 14480
Salem, Oregon 97309-0405
Pennsylvania
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Coming Soon
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Rhode Island
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Coming Soon
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South Carolina⁹
Money Transmitter License
Available
2665675
South Carolina Office of the Attorney General Money Services Division of Banking 1000 Assembly Street, Room 519 Columbia, SC 29201
South Dakota
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Coming Soon
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Tennessee
Money Transmitter License
Pending Application
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Texas
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Coming Soon
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Utah
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Available
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Vermont
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Coming Soon
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Virginia
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Available
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Washington
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Coming Soon
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West Virginia
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Coming Soon
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Wisconsin
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Available
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Wyoming
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Available
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U.S. Virgin Islands
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Available
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Puerto Rico
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Coming Soon
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Footnotes
¹ "Pending Applications" denotes applications that have been filed by Trek Labs, Inc. with the requisite State licensing authority and is awaiting a final approval decision.
² "Coming Soon" denotes applications that Trek Labs, Inc. is currently preparing to file at a future date.
³ Arizona. If you have a question or complaint, please first contact support at support@backpack.exchange or (833) 623-5237 or at its mailing address: 2 Embarcadero Ctr. #08-133 San Francisco, CA 94111. Unresolved consumer complaints regarding Backpack’s services may also be directed to the Arizona Department of Financial Institutions, please contact, or send correspondence to: Financial Services Consumer Service Section Arizona DIFI 100 N 15th Ave, STE 261 Phoenix AZ 85007-2630 Email: financial.consumers@difi.az.gov How to file a complaint: https://difi.az.gov/file-a-complaint
⁴ California. Cryptocurrency services are offered through an account maintained by Trek Labs, Inc. d/b/a Backpack Exchange ("Backpack") (NMLS ID #2665675). Assets held by Backpack are not FDIC insured or SIPC protected. Certain transfers or exchanges of digital financial assets may be irrevocable; please review our User Agreement for details on which transactions may be reversed and under what circumstances, including any applicable refund or cancellation rights. Backpack Exchange’s authority to engage in money transmission activity in California is licensed and regulated by the California Department of Financial Protection and Innovation (DFPI) and, as applicable, the Digital Financial Assets Law. If you have a complaint, please contact us first at support@backpack.exchange or toll-free at (833) 623-5237. Unresolved complaints may also be submitted to the DFPI: California Department of Financial Protection and Innovation Phone: (866) 275-2677 Online Complaint Form: https://dfpi.ca.gov/file-a-complaint Website: https://dfpi.ca.gov
Virtual currency is not legal tender in the United States. Transactions in virtual currency may be subject to market volatility risk and may not be reversible once initiated. The licensee is not responsible for loss due to market value fluctuation or third-party security failures. Please be aware of fraud and potential scams. To report fraud or suspected fraud, contact us at support@backpack.exchange.
⁵ District of Columbia. If you have a complaint, please contact us first at support@backpack.exchange or toll-free at (833) 623-5237. If you still have an unresolved complaint regarding Trek Labs, Inc.'s money transmission activity, you may file it by contacting the Department at: District of Columbia Department of Insurance, Securities and Banking 1050 First St., NE, Suite 801 Washington, DC 20002 Phone: (202) 727-8000 Fax: (202) 354-1085 E-mail: disbcomplaints@dc.gov Consumer Complaint Form Mail-in Version
⁶ Illinois. If you are located in the State of Illinois and have a complaint, please first contact Customer Support here: https://support.backpack.exchange/. If you still have an unresolved complaint or for suspected violations of the Illinois Transmitters of Money Act, please contact the Illinois Department of Financial Institutions at 1-888-473-4858, or submit an online complaint at https://idfpr.illinois.gov/admin/complaints.html. IDFPR, Division of Financial Institutions 555 W. Monroe, 5th Floor Chicago, IL 60661
⁷ Maryland. If you are located in the State of Maryland and believe that your account has been accessed without your authorization, you did not initiate a transaction, are not the intended recipient of a transmission, or should you have any other questions or concerns regarding Backpack’s services, please first contact support at support@backpack.exchange or toll free at: (833) 623-5237. The Office of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Trek Labs, Inc., NMLS #2665675 at: Maryland Office of Financial Regulation 100 S. Charles Street Tower 1, Suite 5300 Baltimore, MD 21201 Telephone: 410-230-6100 Toll-free: 1-888-784-0136 Fax: 410-333-3866 financial.regulation@maryland.gov NMLS Consumer Access: https://www.nmlsconsumeraccess.org/
⁸ Oregon. If you are located in the State of Oregon and have a complaint or concern about your transaction, please contact Backpack at 833-623-5237 or visit https://support.backpack.exchange/. If you still have an unresolved complaint regarding our money transmission activity, you may also direct your complaint to the attention of: Oregon Division of Financial Regulation P.O. Box 14480 Salem, Oregon 97309-0405 Phone: (866) 814-9710 (toll-free in the USA) Please visit: website for additional information.
⁹ South Carolina. If you have a complaint or concern about your transaction, please contact Backpack Exchange at 833-623-5237 or visit https://support.backpack.exchange/. If you still have an unresolved complaint about Backpack Exchange, you may contact: South Carolina Money Services Division 1000 Assembly Street, Columbia SC 29201 1-803-734-1221 https://tinyurl.com/SCMSB
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