Unsupported Deposit Report

Use this form to report an unsupported token deposit or a deposit sent via the wrong network. This form helps our support team collect accurate information and assess whether recovery is possible.

Before You Submit

Please make sure you have the following information ready:

• Email address registered with your Backpack Exchange account

• Transaction link (or TX Hash)

• Network used for the transfer

• Self-custodial wallet address where recovered funds may be returned

Incomplete or incorrect information may delay review.