# Submit Feedback or Report an Issue ### What You Can Submit When completing the form, you’ll be asked to select one of the following categories.\ Based on your selection, the form will dynamically display the relevant questions. *** #### Product Feedback Use this option to share feedback about an existing product or feature. You’ll be asked to provide: * The product name * Feedback details * Optional screenshots to support your feedback *** #### Feature Request Use this option to suggest a new feature or improvement. You’ll be asked to provide: * A description of the feature you’re requesting * The reason or use case (what problem it solves or why it’s needed) * Optional screenshots to illustrate your request *** #### Exchange Bug Report Use this option to report a technical issue or unexpected behavior on the exchange. You’ll be asked to provide: * A description of the issue and its impact * Whether the issue is reproducible (Yes / No / Intermittent) * Optional screenshots or video (strongly recommended) *** ### Optional Contact Information To enable follow-ups and potential reward distribution in the future, you may optionally provide: * Your Discord handle * Your Telegram username Providing contact information is optional, but may help us reach you if additional details are required. ### Submit Your Feedback or Report {% embed url="" %} *** ### What Happens After Submission Once submitted: * Your feedback or report will be reviewed by the relevant team * If additional information is needed, we’ll reach out using the Backpack account's email / contact details you provided * Due to volume and prioritization, we may not be able to respond to every submission individually We appreciate you taking the time to help us improve the Backpack Exchange. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://support.backpack.exchange/report-issue-or-bug/exchange/submit-feedback-or-report-an-issue.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.