Troubleshooting Missing Backpack Emails
Ensure network connectivity.
Please make sure your internet connection is stable.
In some regions, a global VPN may be required.
Check your spam or junk folder.
Then add the verification email address [email protected] to your whitelist and try again.
Check if you are using a decentralized email (e.g., Dmail).
Due to differences in architecture and protocols, such email services may sometimes be misclassified or incompatible with certain platforms’ mail systems.
If this is the case, we recommend following these steps to update your email address.
If you cannot resolve OTP issues after verifying the above solutions please reach out to Support via [email protected]
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