Fixing Google Authenticator Code Errors
The most common fixes for OTP (One Time Pass) code issues:
Look for OTP code in your 2FA app (not email).
Sync your 2FA app device and Exchange login device to the same timezones.
Do you have multiple 2FA apps downloaded? Make sure you're checking in the correct one.
If you cannot resolve OTP issues after verifying the above solutions please reach out to Support via [email protected]
Last updated
