> For the complete documentation index, see [llms.txt](https://support.backpack.exchange/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.backpack.exchange/exchange/programs/points.md).

# Points

### **Backpack Exchange Points Program**

* **Season Timeline**
  * Season 1: March 21, 2025 – May 29, 2025
  * Season 2: July 3, 2025 - September 10, 2025
  * Season 3: September 11, 2025 - November 19, 2025
  * Season 4: Started on November 20, 2025
* **Points Distribution**
  * Points are distributed weekly, based on user activity across all products.
  * Criteria for points are continuously updated and intentionally opaque.
  * Goal: Reward users who contribute to Backpack’s growth.
  * Distribution schedule:
    * Every Friday at 02:00 UTC
    * Based on activity ending Thursday at 00:00 UTC
  * Backpack reserves the right to adjust previous point distributions.
* **Ranks**
  * Ranks are tied to each season.
  * When a new season begins, all users start from zero.
  * Rank tiers: **Bronze, Silver, Gold, Platinum, Diamond, Challenger**
* **Special Drops**
  * **Legacy Drop**: Snapshot taken on March 20, 2025, at \~09:00 UTC, allocated to historical users since late 2023.
  * **Bonus Drop**: 10 million points distributed to active users during the off-season between Season 1 and Season 2.
* **Affiliate Point Matching**
  * Qualified affiliates earn elevated points based on the activity of referred users.
  * Granted at Backpack’s discretion.
* **User Access**
  * View your points and rank: <https://backpack.exchange/points>
  * Get started: Sign up at <https://backpack.exchange/> or download the Backpack app [here](https://backpack.app/download).


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://support.backpack.exchange/exchange/programs/points.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
