How to View Your Account Information?

How can I view my username?

• After logging into your exchange account, click on your account in the top right corner to see the KYC name you registered with.

• If you would like to view your account alias, go to Settings → under the Account tab → Leaderboard, where you will find your alias, and the alias of the account that referred you.

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How can I change my account name?

The name of the main account cannot be changed. Only sub-account nicknames can be customized. To change it:

• Navigate to the sub-account.

• Click Portfolio, then click Edit.

• Enter your desired nickname and click Save.

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How can I check my fee tier?

• Go to Settings → under the Account tab → Fees, where you can view your current spot and futures fee tier.

• Fee tiers are determined based on your trading volume over the past 30 days. Please refer to the fee schedule for more details.

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How can I view my account balance sheet?

• After logging into your exchange account, go to Portfolio → under the Account Overview tab → click Balance, then click Statements.

• Here you can view details such as assets, liabilities, and net equity for the sub-account.

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How can I check my recent trading volume?

• After logging into your exchange account, go to Portfolio → click Performance.

• Select the item you want to view, check Cumulative, and choose the time range to see your trading volume.

How can I change the display language of the platform?

Log into your exchange account → go to Settings → under the Account tab → Preferences, then select your preferred display language.

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How can I manage my notification settings?

• Order Notifications: When enabled, you will receive order notifications at the bottom right of the page, including successful order placements and executions.

• Audio Alerts: When enabled, an audio notification will play after certain events.

• Mask Balances & Info: When enabled, balances and account details (such as your email address) will be masked.

• Market Close Confirmation:

  • If disabled: A market order will close your entire position without asking for confirmation.

  • If enabled: You can customize the quantity to close and view the expected PnL.

  • Note: Positions with a notional value above $100,000 will always require confirmation.

• Show Funding Rates Ticker: When enabled, the funding rates ticker will be displayed at the bottom of the trading page.

Hover your mouse over the tooltip to view a detailed explanation of the term on the page.

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How can I hide my trading activity from the leaderboard?

Log into your exchange account → go to Settings → under the Account tab → Leaderboards, and enable Visibility. Once enabled, your activity will be hidden from the leaderboards.

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How can I add my contact information?

If you would like to receive important updates or exclusive benefits:

• Log into your exchange account → go to Settings → under the Account tab → Contact Info, click Edit.

• Select a social contact platform, enter your username or phone number, and click Save.