# Fiat Withdrawal

### Frequently Asked Questions

<details>

<summary>How long do USD withdrawals take?</summary>

Withdrawals via SWIFT usually arrive within **1-5 business days**, subject to your bank and intermediaries.

</details>

<details>

<summary>What if I enter incorrect bank details?</summary>

Incorrect or incomplete banking details may result in:

* Delayed, returned, or lost funds
* Additional recovery fees

Always ensure your information is correct and updated.

</details>

<details>

<summary>Why was my transaction delayed, suspended, or canceled?</summary>

Transactions can be delayed or suspended due to compliance or risk checks by our banking partners, requiring additional documentation.

If additional information is needed, we'll request:

* Proof of bank ownership (recent 3-month bank statement)
* Source of funds
* Purpose of transfer or other relevant documentation

⚠️ **Important:** Respond promptly to these requests to avoid delays, returned funds, or account restrictions.

</details>

<details>

<summary>Will I need to provide extra documentation?</summary>

In some cases, our banking partner or your own bank may request additional details—for example:

* Purpose of transaction (e.g. “crypto purchase”)
* Proof of source of funds (recent bank statement)
* Any other compliance documentation<br>

If you receive such a request, please reply promptly with the information to avoid processing delays.

</details>


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