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How to Withdraw via Wire Transfer — ZA Bank

This article guides you step-by-step on how to withdraw USD from your Backpack Exchange account directly to your ZA Bank account using a SWIFT wire transfer.

Overview

Item
Details

Currency

USD via SWIFT

Minimum Withdrawal

100 USD

Processing Time

Typically 1–5 business days


Prerequisites

Ensure you have:

  • ✅ Available USD balance in Backpack Exchange

  • ✅ ZA Bank Account details for receiving SWIFT transfer


Step-by-Step Guide

Note: Screenshots and third-party platform information in this guide are provided for reference and may change without notice. Always refer to the latest interface and instructions provided by Backpack and your bank. If you're unsure about any step, contact Backpack Support or your bank before proceeding.

1. Collect Your ZA Bank Account Details

  • Open your ZA Bank app

  • Tap Add Money

  • Select Inward Remittance

  • Copy the recipient bank details for use in later withdrawal steps

  • If a correspondent bank is required:

    • Tap Correspondent Bank to view ZA Bank’s intermediary bank details

  • For details on Overseas Remittance, refer to the ZA Bank FAQ.

2. Visit Backpack and Open Withdrawal Menu

  • Select Cash


3. Add Your ZA Bank Account in Backpack (First-Time Setup)

  • In the Backpack withdrawal modal, select "Select Recipient" → click Add Bank Account

  • Enter your details exactly as listed in ZA Bank:

Field
Value (Example)

Country

Hong Kong

SWIFT/BIC

AABLHKHH

Account No.

(Paste your ZA Bank Account Number)

Bank Name

ZA Bank Limited

Bank Address

Core F, Cyberport 3, 100 Cyberport Road, Hong Kong

Postcode / Zip code

Enter 00000 (Hong Kong does not use postal codes for domestic mail)

Note: Bank information is provided for reference only and has been extracted from the ZA Bank FAQ. Please double-check and verify the latest details directly with your bank before proceeding with any wire transfer.

  • After entering details, click "Add Bank Account".


4. Submit Your Withdrawal

  • Back in the Withdrawal screen, enter the amount you wish to withdraw (Minimum: USD 100).

  • Select the Sub-account you wish to withdraw from.

  • Choose your saved ZA Bank account from the recipient list.

  • Click Continue.


5. Track Your Withdrawal

  • Funds typically arrive in your ZA Bank account within 1–5 business days.

  • Backpack support may reach out via email to request proof of funds. We accept crypto-native proofs, such as transaction hashes for earnings, transfer confirmations from exchanges (with matching names), Backpack's trading history, and more.

  • If funds aren't credited after 5 business days, contact Backpack Support and provide your withdrawal details.


🎉 Done! Your withdrawal is successfully initiated.

If you encounter any issues, our support team is available 24/7 at support@backpack.exchange. Please include your withdrawal details for prompt assistance.

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