Customer Support & Technical Issues
Contact support, troubleshoot issues and provide feedback
Recover a Backpack Wallet using a Seed Recovery Phrase (Mobile)
A seed phrase is the ONLY way to recover your account if you lose your device. We cannot help you recover your account if you do not have the seed phr...
Recover a Backpack Wallet using a Seed Recovery Phrase (Extension)
A seed phrase is the ONLY way to recover your account if you lose your device. We cannot help you recover your account if you do not have the seed phr...
Contact Customer Support
Do you have questions or require further information? Please reach out to us at: support@backpack.exchange
Update Backpack to the current GitHub version
Learn how to update the Backpack wallet to the most recent GitHub version.. Visit GitHub and search for 'Backpack Wallet' or use this secure link .
Find xNFT dApps in the xNFT Library
xNFTs are dApps (short for decentralized applications). They operate natively in Backpack, like an app on your mobile phone. When a user opens an xNFT...