What to do if you suspect unauthorized access to your Backpack Exchange account

Edited

If you believe someone has accessed your Backpack Exchange account without your permission, follow these urgent steps.

1) Change Your Password Immediately:

Log in and navigate to 'Settings' to update your password with a strong, unique combination.

2) Enable Two-Factor Authentication (2FA):

If not active, head to 'Security Settings' to set up 2FA using a reliable app like Google Authenticator.

3) Review Account Activity:

Check your transaction history for any unfamiliar actions or transactions.

4) Contact Support:

Contact us at support@backpack.exchange detailing your concerns immediately. Include any unusual activity you've noticed.